Forum Discussion
RonAKA
7 years agoRockstar
WiFi to iPhone 7 with iOS 13 Will Not Stay Connected to T3200M Router
Have had an ongoing problem with all versions of iOS 13 on my iPhone 7 dropping my home WiFi connection. My recollection is that this issue has started with the "upgrade" to iOS 13 and was not a prob...
- 7 years agoIs Smart Steering turned on? If so try turning it off. You will need to create a separate SSID for each WiFi band (2.4 GHz and 5 GHz) so keep the SSID for the band used by the most devices and create a new SSID for the other band.
RonAKA
7 years agoRockstar
I will be frank and admit that I don't understand what you are talking about. We have the T3200M router which feeds our main Telus PVR with wired Ethernet, plus some other Ethernet connections to printers and a computer. It also feeds a satellite wireless TV box, plus a number of other wireless devices including my iPhone. I have no idea what they are using for connection. My WiFi is a hidden network so when I connect something new, I have to manually identify it and enter the password. Generally everything stays connected fine, except for my iPhone since iOS 13. Can you or someone else give me a little more info on what my options are.
WestCoasterBC
7 years agoCPU Alum
Same process as located here but disabling not enabling. You will then have two separate SSID a 2.4ghz and 5ghz network. If you disable smart steering try connecting to the 2.4ghz network and see if that makes your phone stable.
- RonAKA7 years agoRockstar
I guess I am wondering what happens when I Disable SmartSteering. What will I be presented with for options?
- xray7 years agoHero
RonAKA wrote:I guess I am wondering what happens when I Disable SmartSteering. What will I be presented with for options?
Take inventory of all your devices and count how many are 2.4 GHZ only vs 5 GHz. Keep your current SSID for the frequency that has the most devices to minimize the number of devices you need switch to the other frequency.
- RonAKA7 years agoRockstar
I never did figure out what they were on, but I disabled SmartSteering, and then renamed the default 5G SSID to my old single network name so everything currently connected went to it. Renamed the 2.4G network to Guest with a new password. I guess our next Guest will find out of that one works!!
Not sure this is going to solve my iOS 13 iPhone issue. We will see. About all I can see that will have changed is that the iPhone (along with everything else) is now forced on 5G.
- WestCoasterBC7 years agoCPU Alum
You will simply then have two SSID with your network name. (what ever you network name is) 5ghz and 2.4ghz. Some devices you may have to re-enter a password but should not have to. Only if you want to connect to the newly created SSID. TV side will not be effected making the change.
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