Forum Discussion
Why are so many recordings failing to play
TelusTV-21T Optik TV. In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed. However, when selecting two of the...
I think there's a small miss-communication:
The PC and and iPhone/iPad show the normal recordings with the Play, Resume (if applicable) and Delete options. The PC and iPhone/iPad do not show the problematic recordings that only display a recording circle.
Can you direct me to where the Telus account logon is on the TelusTV-21T - I can't find one.
I only see a Google account logon option - do you maybe mean switching profiles?
Found it.
It's at the very bottom of the account information page.
I'll try logging out and back in again.
I logged out of one of the setop boxes and back in with no change - the bad recordings are still there.
I'll need to coordinate logging out both boxes at the same time.
I'll update tomorrow when I'm done.
