Forum Discussion
Why are so many recordings failing to play
TelusTV-21T Optik TV. In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed. However, when selecting two of the...
Good additional info. I have one TelusTV-21T. Puzzling why PC does not show recordings. When you use the PC or phone does the icon shown the same as the one shown with the Android TelusTV box?
sign out on both devices, reboot is not the same is signing or logging out. Same as changing users on a PC without rebooting. Of course you need to know your user name and password. do both before signing back in.
I think there's a small miss-communication:
The PC and and iPhone/iPad show the normal recordings with the Play, Resume (if applicable) and Delete options. The PC and iPhone/iPad do not show the problematic recordings that only display a recording circle.
Can you direct me to where the Telus account logon is on the TelusTV-21T - I can't find one.
I only see a Google account logon option - do you maybe mean switching profiles?Found it.
It's at the very bottom of the account information page.
I'll try logging out and back in again.I logged out of one of the setop boxes and back in with no change - the bad recordings are still there.
I'll need to coordinate logging out both boxes at the same time.
I'll update tomorrow when I'm done.
