Forum Discussion
Grimmt
3 years agoAmbassador
Why are so many recordings failing to play
TelusTV-21T Optik TV. In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed. However, when selecting two of the...
Grimmt
3 years agoAmbassador
Bad recordings continue to appear in the Recording List (not the scheduled list).
The developers removed bad recordings after my previous post but new bad recordings continue to show up.
A key here again is that these recordings show on both of our TelusTV-21T boxes; they do not show on TelusTVplus applications (I confirmed on my PC and on iOS). Also, all of these have been set up as series recordings in the past.
These bad recordings simply show a Record option with the red circle and an option to cancel the recording - which fails if selected.
1. I now have two (2) 2023 Pan Continental Curling Championships episodes left in my list.
These are collapsed under an series heading.
1a. shows as recorded "Yesterday" 4h2m - no details appear with the recording
1b. shows as recorded "Yesterday" 3h4m - no details appear with the recording
2. I have two (2) NFL Football programs
These are not collapsed under a series heading (i.e. show as 2 separate programs)
2a. shows recording of Nov5 4h7m - no details appear for the recording
2b. shows recording of Nov5 4h 27m - no details appear for the recording
3. One program of 60 Minutes recorded Nov5 1h40m - no details appear for the recording
Interestingly, I also have a separate 60 Minutes recording recorded which is good. It shows details as S56E7 on Nov 5 for 40m.