Forum Discussion
When will TELUS improve the Optik TV platform?
* no Exit button on the remote, or easy way to exit watching a recording or when streaming * provide a Trash Can for recently deleted recordings with capability to undelete * improved voice search ...
TELUS_Support
Official Support Team
Official Support TeamWe've forwarded this post to our dev team for feedback. They definitely want to hear the specifics surrounding the issues our customers are facing. Again, appreciate you letting us know!
After using Optic TV for the past 17 days, I would add to the list of areas to improve: the painfully slow updating of the TV Guide when moving forward into the future. I have 3 GB internet service but compared to how fast Rogers Ignite updates the TV Guide, which is more or less instantly, Optik TV is sorely lacking by comparison. I can only conclude that the TV Guide is not stored on the set-top box. This seems like a no-brainer area to improve upon! I also see no reason to restrict the TV Guide to 10 or 11 days into the future. If you want to be as good as Rogers Ignite you would have match their 14 days.
