Forum Discussion

buckycat's avatar
buckycat
Rockstar
2 months ago

Upgrade equipment

Trying to update to the new box with this link, but it’s not working. Asks for my address but no where to enter it. https://www.telus.com/en/tv/optik/tvupgrade
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 months ago

That's strange, sorry about that. Please send us a private message and we'll get a member from our support team to call you and assist with this

buckycat's avatar
buckycat
Rockstar
2 months ago

DM sent

  • buckycat's avatar
    buckycat
    Rockstar
    2 months ago

    No reply to DM

    • Rocky3's avatar
      Rocky3
      Guardian
      2 months ago

      They work ~ 9-5 M-F still not sure of what time zone

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