Forum Discussion
Kaye
8 months agoFriendly Neighbour
Unexpected Channel Changes; Added Costs
Just recently (7 weeks ago) signed two year contract because I like the basic core channels. Now they have removed many, readjusted theme packs, without so much as a boo to their customers. Channels ...
- 8 months agoHi. I have to say after quite a few private emails with Telus employees, we came to a very Happy conclusion and I am thrilled I finally found someone who did more than find a solution for me. This is the Telus I have been with for more than 20 years now and I am a happy customer once more.
BB3
7 months agoFriendly Neighbour
Hi
This is account number February Account number: (removed account number) & I had HGTV, Magnolia Network & Food Network included in my packages then they just become unavailable. So, for some reason, I have lost channels and being told that I will have to buy another package, called design and dying to get them back when they were included before. I am also paying more money each month now and getting less channels and for some reason, the social has also moved and I don’t know where it’s gone. Needless to say, I’m not too happy about having to pay extra to get something I’ve already had for years. Bev Vink
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TELUS_Support
Official Support Team
7 months agoHi there, we will send you a private message.
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