Forum Discussion

steff_dem's avatar
steff_dem
Neighbour
7 months ago

Unauthorized charges

Hi would like the unauthorized charges to be reversed as 8 have not yet started to use your services and have been billed 156cad. Secondly the monthly charges offered to me for my package was 65cad. Please reverse these charges or I would like discontinue telus

1 Reply

  • C_Fun's avatar
    C_Fun
    Icon for Community Manager rankCommunity Manager

    Hi there, thanks for reaching out. Please send TELUS_Support​  a private message, and we’ll be happy to review the charges and your plan with you.