Forum Discussion
Unable to log in to government services website through home network & Windows PC
Is anyone else having this issue? I can log in with an iPad on wifi and with the Windows laptop over my phone’s hotspot. But through my Telus home network, I get connection reset errors. One banki...
I tried 3 different browsers.
Nighthawk
Community Power User
Community Power UserI would recommend just rebooting the Telus router in your home as the next step. Easiest is just to unplug it for 10 seconds and then plug it back in.
- Just tried that. No joy.
You said: "I can log in with an iPad on wifi - But through my Telus home network, I get connection reset errors."
Can you access those sites with your laptop via WiFi also? ie, can you visit the sites that you couldn't visit via ethernet.
Or did you mean your iPad on Cellular, not WiFi?
Yes, I’ll give that a shot, when no one needs any tv. I did take the laptops out to the garage (where Telus, for customer convenience, installed the router) and tried the laptop on ethernet. No change.
"home network & Windows PC"
Have you tried clearing your browser cache or using Ctrl F5? And it's just two sites you mentioned, CRA and your bank? You can surf ALL other internet sites, including IP streaming?
- Cleared the cache in the Edge browser. That made things worse with the CRA site, couldn’t load any page at all on that browser.
Another banking website works. Other secure sites work so far, but I haven’t logged out of certain sites (and I don’t dare now!). I was able to log into a streaming site on the laptop, but I don’t watch streaming video from it.
