Forum Discussion

Amethyst3's avatar
Amethyst3
Coach
4 years ago

Unable to log in to government services website through home network & Windows PC

Is anyone else having this issue?  I can log in with an iPad on wifi and with the Windows laptop over my phone’s hotspot.  But through my Telus home network, I get connection reset errors.  One banki...
FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
4 years ago

Possibly try a different web browser?

  • Amethyst3's avatar
    Amethyst3
    Coach
    4 years ago

    I tried 3 different browsers.  

    • Nighthawk's avatar
      Nighthawk
      Icon for Community Power User rankCommunity Power User
      4 years ago

      I would recommend just rebooting the Telus router in your home as the next step. Easiest is just to unplug it for 10 seconds and then plug it back in.

      • Amethyst3's avatar
        Amethyst3
        Coach
        4 years ago
        Just tried that. No joy.
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