Forum Discussion
Unable to escalate damaged TELUS infrastructure complaint
I am not a TELUS customer and need assistance escalating a complaint regarding damaged TELUS infrastructure at my property. On Thursday, a delivery truck knocked down TELUS communications lines (ins...
A fun update - I just got a text from TELUS saying the service was repaired/fixed! It has not, in fact, been fixed!
TELUS_SupportOfficial Support Team
It's strange that you got the text saying it was fixed. I'll send you a PM shortly to securely gather some more details.
