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Tupelo's avatar
Tupelo
Neighbour
3 years ago
Solved

Unable to access Crave

I am finding this very frustrating, i want to watch new shows that are on Crave, it's part of my package. I am not able to watch more then the first "free" episode bc i'm not subscribed to Crave. Any...
  • KHR's avatar
    3 years ago

    It sounds like there might be an issue with your account...it sounds like Crave isn't attached to your profile correctly. You should be able to watch channels 400, 401 (HBO) and 406-409 (Crave Movies) as well as access the Crave On Demand menu (On Demand --> Channels --> Crave).

     

    You may need an agent to fix this - I'd recommend using the chat feature (looks like a happy face in the bottom right corner of telus.com/tvsupport).

     

    Channel 404 is an Optik-specific channel that accesses Crave On Demand.