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TV in BC Long-term Care home
Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is c...
Hi Rocky3
The legacy Optik TV service DOES require a TELUS internet connection for functionality. If customers don't want to use/pay for internet, this is the service that is provided.
The new Optik TV service will mostly work (some features and channels won't be available) on non-TELUS internet.
However, the CRTC requires that TV services be provided over a network that the BDU licensee (TELUS, in this case) either owns or manages, so the setup of a TELUS network is a government construct.
What this means that the TV signal is delivered over the internet and in order to watch Optik TV, you must have a TELUS internet connection.
Please correct this in italics, you do need internet service but it does not have to be Telus internet service. Or is this another Block of the internet like VPN
KHR
TELUS Team Member
TELUS Team MemberHi Rocky3
The legacy Optik TV service DOES require a TELUS internet connection for functionality. If customers don't want to use/pay for internet, this is the service that is provided.
The new Optik TV service will mostly work (some features and channels won't be available) on non-TELUS internet.
However, the CRTC requires that TV services be provided over a network that the BDU licensee (TELUS, in this case) either owns or manages, so the setup of a TELUS network is a government construct.
