Forum Discussion
Too many TV issues to name - please help!
We made the switch from Shaw to Telus after 20+ years and so far, we are just frustrated. If anyone can help with any of the following problems, we would be grateful. 1. Shows are all being recorde...
I feel your pain, I made the switch after 18+ years. I wouldn't hold out any hope that any issues you list will be dealt with any time soon. After 6 months of posting issues with zero resolutions or improvements I have given up on new posts, what's the point! I've been banging my head against the wall for too long. I was naive thinking at least some improvements might happen...
The 'Forum' has just become a place to vent frustration for those paying $$$ for a platform that just doesn't deliver.
My advice, if your still within the free cancellation period, do it! I'm kicking myself I didn't. Just 536 days till my contract expires ðŸ˜
I concur, you'll be much better off if you cancel within your trial period.
If not, then there is ample opportunity to prove a very unsatisfactory experience and have your TV contract term nullified.
Eventually it will get to a point on this forums after logging issue after issue you won't even get responses from the moderators or rep's that are supposed to be helping the user base.
Save yourself the grief, frustration and money.
If not, then there is ample opportunity to prove a very unsatisfactory experience and have your TV contract term nullified.
Eventually it will get to a point on this forums after logging issue after issue you won't even get responses from the moderators or rep's that are supposed to be helping the user base.
Save yourself the grief, frustration and money.
Hi RobG3987 seems to be little doubt that you can prove the TV (TelusTV-21T) is completely unsatisfactory but unless you can cancel the Internet part too then your kind of screwed.
I have no issue with the mods on the forums, but the lack of a Telus employee who actually answers any posts or TV problems for more than a few hours once a week such as Optik-Kate is ridiculous.
- Yes, the internet portion is the only shining star.
If the best that OPTV can offer at this time is streaming and VOD,, I could achieve that easily and MUCH cheaper with IPTV and VPN subscription utilizing the retained internet service.
Something I'm looking into now.
