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nighthawk304's avatar
nighthawk304
Friendly Neighbour
2 years ago
Solved

The new Android box

Why is volume so low know way to fix ? The picture quality is horrible and the settings menu is joke !!
  • KHR's avatar
    2 years ago

    The master volume on the box may be set too low...you can unpair the remote from your TV, increase the volume, and then re-pair the remote to your TV. Instructions on unpairing/pairing here: https://www.telus.com/en/support/article/telus-tv-digital-box-remote

     

    The box uses adaptive bitrate streaming, so if you're not connected via ethernet or if your Wi-Fi signal strength is less than optimal/network is congested, this will affect resolution. 

     

    Is there a particular setting in the menu that you're looking for?