Forum Discussion
The danger of having customer service oversees
Telus moved all their customer services to Philippines, Romania, Guatemala etc. In a foreign and legit newspaper I read about fraud via What's App. (Those were kids ask for money and parents just sen...
It is now 2021 and the last three attempts I have made to contact Telus this week were connected to Phillipines, Guatemala and "South America". Why is a Canadian company outsourcing it's call centre??!!?? Why not employ Canadians??!!??
I like how they pile on the OP as if he said something wrong. What's wrong is there is no email support, it's this forum it would seem or twitter.. TWITTER! Like I want to have a support discussion on twitter, where the piling on is immense.
TELUS you charged me twice in April and still have not fixed it. I spent 25 minutes on the phone with someone I could not understand and who certainly did not do anything for me.
