Forum Discussion
Terrible installation for home phone devices
Last summer we were having troubles with our copper line. Telus came out and said they didn't fix copper lines anymore and installed Fibre instead. We did not want to switch to fibre, but were not gi...
Telus is not letting me upload the pic to show the problem, here's a link:
https://www.dropbox.com/s/ixrgone1aszlnru/IMG_7598_small.jpeg?dl=0
As linuxgeek has suggested, get a longer fiber optic patch cable and move the router to any location you like. Here are some threads discussing which cable to get.
https://forum.telus.com/t5/Internet-Home-Phone/Fiber-Patch-Cable/m-p/103651
https://forum.telus.com/t5/Internet-Home-Phone/Fiber-patch-cable/m-p/87271
The problem with uploading pictures is known and apparently Telus is working on a fix. In the meantime @NFtoBC suggested a workaround that worked for me. Don't use the Insert Photos function and just drag the photo directly to the message window. Seems a natural function to have but it's availability isn't obvious.
