Forum Discussion
Terrible customer service
I have tried multiple times canceling my services with you guys only to be met with “there are no records of you cancelling your services”. I have returned my pvr box and my internet router a month a...
TELUS_Support
Official Support Team
Official Support TeamDefinitely not the experience we want for our customers. We'll send you a private message to discuss further.
Same NONSENSE I am dealing with. Perhaps this explains why these chaps have been unable to get traction in the broader Canadian market. After 3 weeks of trying and wrongful billing no response from any agent to address the issue.
Plus their network keeps dropping ocne you leave the GTA!!! so much for claim of a national coverage.
