Forum Discussion
Terrible communications
I tried to add a long distance package to my home land line account. What a terrible experience. The English communications of both the agents I had were very poor.
I was very upset about having to give ethier my driver's license number or my social security number to add a ten dollar amount to my account,I have had for over thirty years.
You disgust me Telus. The only thing that you have going for you, is that your competitors are just as bad.
1 Reply
TELUS_SupportOfficial Support Team
Hey coffeeguy We definitely hear your frustration on this! Adding a package should be a simple process. We've reached out via PM to help you get this sorted out right away so you don't have to jump through any more hoops.
