Forum Discussion
Telus won't upgrade my wifi router
Located in Vancouver, BC. Oct 6 I switch to Telus 250M internet since they said they are best in Canada. But my internet always disconnect and wifi connection is good?? After I upgrade to 1G interne...
TELUS_Support
Official Support Team
Official Support TeamHi there, Please send us a private message with your account details and we can see how we can help.
I still not get your reply.
- TELUS_Support
We replied to your private message just now, thanks!
Yeah, you wouldn’t want anyone else seeing you help.
- TELUS_Support
We always move to private messaging when discussing sensitive info such as account numbers, etc.
Also, feel free to acquaint yourself with our Community House Rules here: https://forum.telus.com/kb/neighbourhood/telus-community-and-social-media-house-rules/116293
Going forward, if you have something productive to add to a conversation, by all means contribute. Otherwise, feel free to just private message us. Thanks.
