Forum Discussion
dudees75
3 years agoNeighbour
Telus TV Plus App/Website
I started using the Telus TV Plus app/website to stream live tv. It works 50% of the time only. When it doesn't work, it doesn't allow you to login/seems like their website is crashed. Is anyone ...
Grimmt
3 years agoAmbassador
Have you tried both 2.4GHz and 5GHz?
You can eliminate WiFi as an issue if you can connect directly to your router with an ethernet cable.
You may be experiencing a high level of packet loss somewhere.
There's a site that does packet loss tests at: https://packetlosstest.com/
It's worth seeing if that's your issue.
If it shows packet loss, then you'll need to determine if the problem is your local WiFi or if the problem is upstream from there.