Forum Discussion
TelusCustomer5
13 days agoHelpful Neighbour
Telus Technician - Incorrect Charges
I am disabled and alone. My only phone is a landline. I made an appointment a long time ago for a Telus Technician to install a backup battery system for my landline in case of a power outage (this i...
TELUS_Support
Official Support Team
18 hours agoHey TelusCustomer5! We hear you, and an unexpected charge of over $400 after being told otherwise is definitely not something you should have to deal with. We’ve already sent a PM your way so we can review the account history, the technician notes, and your previous bills. Please check your messages so we can help sort this out.
TelusCustomer5
17 hours agoHelpful Neighbour
I've already verified my account many times.