Forum Discussion
TelusCustomer5
12 days agoHelpful Neighbour
Telus Technician - Incorrect Charges
I am disabled and alone. My only phone is a landline. I made an appointment a long time ago for a Telus Technician to install a backup battery system for my landline in case of a power outage (this i...
TELUS_Support
Official Support Team
11 days agoDefinitely not the experience we want for our customers. We're going to send you a private message so we can investigate this. Check your Inbox.
TelusCustomer5
10 hours agoHelpful Neighbour
Your company is now fraudulently charging me and lying about my bill, after I was assured by multiple managers that this would not happen to me. This is disgusting.
- TELUS_Support1 hour ago
Official Support Team
We take concerns like this very seriously. We sent you a private message to investigate what's going on and help get this sorted out, but we haven't heard back yet. Could you please check your inbox and reply to us there so we can look into this right away?