Forum Discussion

Igor's avatar
Igor
Neighbour
7 years ago

Telus technical support LogMeIn Rescue

Hello, I am just wondering if anybody was ever offered to try and solve a problem by using LogMein Rescue screen sharing software after contacting Telus Help via chat on their site. My grandma rece...
polecat's avatar
polecat
All-Star
7 years ago

Igor  I have used it a couple of times in the last 4 years no problem. If you do have all information for  accounts-passwords - computor etc  info it will help the teck to solve your problem quickly and give you knowledge to help you solve one down the road. All techs have being number 1 in their knowledge. Polecat

  • Igor's avatar
    Igor
    Neighbour
    7 years ago

    Thanks everyone who replied for clarification.

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User
    7 years ago

    They've actually had LogMeIn Rescue as an option for well over 7 years now. I think they only use it in cases where the end user may be having more trouble and need an extra hand.

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