Forum Discussion

jelocarlo's avatar
jelocarlo
Just Moved In
19 hours ago

Address Validation Request for PureFibre

Attention: Community Managers / TELUS Engineering Tier-2 Support

Issue Summary:

I recently move into <redacted>, but the civic address is not yet searchable or indexed in the TELUS online booking system. As a result, I cannot schedule my PureFibre installation.

Address & Property Details:

  • Civic Address: <redacted>
  • Builder: <redacted>
  • Community: River's Edge (West Edmonton)
  • Infrastructure Status: Fibre conduit, wall plate, and ON-Q panel are already installed inside the home by the builder.

Requested Action: Please submit an Address Indexing / Validation Ticket with the backend GIS/MyWorld database team to link <redacted> to the local Fiber Distribution Hub (FDH) port matrix so I can proceed with my online order and installation.

 

<Admin note: personal information has been redacted. Please see our House Rules>

1 Reply

  • Nighthawk's avatar
    Nighthawk
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