Forum Discussion
Telus Mail to Gmail
We've always used IMAP and POP and have never used webmail, does this changeover affect us?
Looks like we're getting 'transitioned' whether we want to or not. I have two passwords for these accounts, one for POP3 one for SMTP. Need to know which one I'm supposed to use, anyone know? The chatbot is useless. Thx.
Now it's getting farcical. I'm trying to set a date for the big transition and it won't accept any combo of password or alias to log into the 'webmail' thing on the linked page. Am I supposed to set up separate accounts first? We've always used real email and don't have a clue how to do that.
- NFtoBC
Community Power User
Have you logged into webmail.telus.net to confirm your access password?
That should be the one to use in the transition.
Have never received an 'access password' nor have I ever used the webmail. Just a link to set a date for the transition, which goes to the webmail page and that won't accept *any* of the account credentials to log into it.
The solution to this problem is: start your own 'gmail' account and send out notifications to your contacts re: change of address. Bills, banking and other sensitive stuff should be through secure servers like protonmail, etc. I don't know why Telus decided on this hamfisted way of dumping their email service, rather than just saying it: email is no longer part of the 'package'. Oh well, going to be a busy week.
