Forum Discussion
Yin1
6 years agoNeighbour
Telus internet is unstable
For the pass couple of month, internet signal has been unstable. It goes on and off through out the day, and it is very slow at times. I just upgraded to the 75 package, hoping it would be more stable...
- 5 years ago
Hi Yin,
I had the same problem and I finally figure out how to fix it. Thanks for friendly guys online. It happens to be the IPv6 issue. First, you can login the telus ip address 192.168.1.254 with admin and password. Then go to advanced settings, click on proceed on the warning message. You will see the IPv6 menu on the left side. You need to disable IPv6 and click apply button. You will see a warning message "call technicians before, blabla" just click yes go apply. After the resetting done, you will see the difference. Hope this will help.
xray
6 years agoHero
The Internet does not have a signal. Your WiFi has a signal. The Internet and your WiFi are very different things as far as trying to troubleshoot a problem. Is it your WiFi that you are having problems with? If so you need to provide more information about
- what you are seeing on the device to make you think the signal is dropping?
- what router do you have?
- what device(s) do you have?