Forum Discussion
Telus home wifi extremely unreliable and weak.
Hello, I have turned to here because attempting to get proper help from Telus Support/Customer Service serves no purpose. My family has been with Telus for years, somehow they are the best ones a...
I totally agree with you!! I spent an hour plus on the phone with someone from Telus in September and they were going to update some things and order me some sort of new device which was to be delivered. Haven’t seen any change in our Wi-Fi and haven’t had any new devices delivered!! I really don’t have the time or the patience to call them again!! So frustrating having to deal with crappy wifi and a company that just doesn’t care about their long time customers!!
TELUS_SupportOfficial Support Team
We’re sorry to hear about your experience, and we understand how frustrating this situation has been. If you still require assistance, please send us a private message with your account details, and we’ll do our best to resolve this for you.
