Forum Discussion
Telus Email won't allow using Google Meet and more
I know this has been asked over and over and is in several forums on the net. For some reason, sometimes I get logged into some google service with my telus email account. Then havoc happens. I ca...
Every Telusl tech that I speak with tells me that it is gmail as it is on a gmail server using gmail services and is a gmail account with a TELUS.net extension.
What do you mean by log out of TELUS.net? Log out from where? The only thing I have it logged into is my email account using my iPhone generic Mail app. On my surfacepro I use Outlook and it is logged in there. But I do not log into any google service as I do not have any gmail account and I do not have another email account. I have no need to log into maps or flights, etc. because I just use these services to search. I do not log into them. But for some reason, every now and then something logs into something with my TELUS.net email and it somehow logs into a google service somewhere. If Google Maps does open, it says you do not have access to this and I can see in the icon that I somehow got logged in using my TELUS.net account. When I click Log Out it says Error 404 you do not have Admin Rights. And that's it - no way to log out. I did finally figure out that I can open a browser, go to gmail.com and log in using my TELUS.net email address (not sure how I can if you say that Telus is not a gmail account). As soon as I log into gmail with my Telus account, I immediately log out and this successfully logs me out of all the google services like maps and flights, etc. and I can now use them as I always do without logging into them.
Nighthawk
Community Power User
Community Power UserBoth Gmail and enterprise uses the same web based interface and for email but they function differently. Gmail comes with all of the associated Google services. Workspace for ISPs do not as Google charges a huge amount to add each individual app/service since it's based on the entire user base. Since telus.net the email is offered free to users, the pricey add-ons aren't included.
Being logged in with the iPhone Mail app shouldn't affect the other installed iOS Google apps or websites. Same with Outlook on Windows. Is the problem primarily on Windows? Is it web based maps / flights or the individual apps for them? On Windows, are you using Chrome or MS Edge? If yes, are you logged in with your Telus account to Chrome itself to sync passwords, bookmarks, etc.? (the profile icon in the top right of the screen) That could make Google auto associate the telus.net account for their other services.
I do not log into browsers as I don’t need anything synced or tracked. But here is an example. Without logging into anything at all and using a let’s say clean computer, just get someone to invite you to a google meet meeting using your TELUS email. Can’t do it. It does not allow Telus emails to use the meet feature. And once you try it is as if you are now logged into the google services and now nothing works like maps or flights, etc.
