Forum Discussion
ChrisX
2 years agoOrganizer
Telus email accounts not working on new MacBook Air
Hi; I have a new MacBook Air [Sonoma 14.2.1] on which I am not having much luck accessing emails using Mac Mail. I also have a desktop iMac on which I am accessing my Telus accounts just fine. I hav...
Mainframe
2 years agoNeighbour
Hi Chris. (and others)
I ran into the same problem. MacOS Sonoma and Apple Mail. Here is what worked for me, and should for you.
Definitely use the documented TELUS procedures to tell Google I want to use "less secure access" to the email.
Then
Open the Apple Mail app, select Add Account and then DO NOT choose Google on the next prompt.
Instead, select "Other Mail Account".
Fill in the Email Address as your TELUS email address, Password as your TELUS email password.
Click on Sign In.
After a long wait, the access will fail, but you then have the option to change the email server.
Change to smtp dot telus dot net to smtp dot gmail dot com
AND
Change imap dot telus dot net to imap dot gmail dot com
Give that a try.
Your new inbox will be named TELUS, but you then have the option to rename it to whatever makes sense to you.
Give that a whirl and report back here so others can benefit.
Cheers.
Fredp
2 years agoOrganizer
Hello Mainframe,
Tested, and it does work. I already had the "Less secure Apps" setting turned on, and did reset the server names, but I think what I was missing was the "dot com" at the end of the gmail servers, and had left them at ".net".
Will need to try this on my wife's iPhone as well. We shall see.
Thanks.
Fred