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Solved
Telus account still doesn't work with tv
It's been close to two months now and my tv never worked since day 1. Whenever I try to login I'd get "error 500-300. Generic error" msg. It's definitely not the user name/pass, I can log in on TSN us...
Hi Bobafinch, can you check to see if your box is working now? If it's still not working, please send me a message with the email address associated with your account, we will do some re-verifying. Thanks.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi Bobafinch, can you check to see if your box is working now? If it's still not working, please send me a message with the email address associated with your account, we will do some re-verifying. Thanks.
it works now! Thank you so much for resolving this so quickly. It works smoothly now and we are very happy with being able to watch TSN/Sportsnet without having to go thru their own apps.
- Optik-Kate
Amazing! Glad you're enjoying the service 🙂
