Forum Discussion
Telus account issues
I am wondering if there is anyone who I can contact that is above a manager at Telus, I have spoken on several occasions to a Telus team member and a manager with no luck and would like to speak with...
I found that paying my bill ahead of Telus withdrawing it from my account so far they have not over drawn yet.
- Unfortunately the service agreement that I agreed upon, they are charging me a completely different price and then from November 2023 on, every month calling when I get my bill, it’s alway promised to be changed to the correct thing and upon receiving and reviewing my bill it hasn’t even been touched/changed, Telus has done absolutely nothing. Representatives or managers. Thats why I need to speak to someone of higher authority at this time as this is going on now 6+months which is absolutely ridiculous. Has nothing to do with paying ahead of time as you’re suggesting.
