Forum Discussion

ejay1983

Friendly Neighbour

3 years ago

Survey Recognition

I had a customer representative, her name was Anna she went above and beyond to assist me with my latest issues. Issues that stemmed outside of her department. I was having numerous issues that the ...

A-B

Community Manager

3 years ago

Awesome, thanks for sharing! I'll do some digging and pass this along.

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Survey Recognition
Just got off the phone with telus, home services security, and technical support. Home services were able to help me with items outside of their depts. norm. Technical Support, was able to assist me ...
ejay1983
3 years ago
976Views
0Comments
Survey text to rate CS agent help but I have never called Telus….
Originally posted this in the wrong subforum 🙂 Hello, I received a text message on October 28 at 7PM Eastern time from 4717 stating: TELUS (Free SMS): 3 quick questions about your recent experi...
Solved
catbird
3 years ago
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Telus installer Survey Intimidation!
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Muxlux
10 months ago
602Views
2Comments
Special Recognition for Excellent Technical Support
Today I just received the best quality and knowledgeable technical support to fix my Ethernet connections at my home. I also work from home, and the solution provided by Hugo, Telus Tech. Support Re...
Josengonzalez
2 months ago
47Views
1Comment
TELUS VOICE RECOGNITION RESPONSE SYSTEM IS INCONSISTENT
TELUS “OUGHT TO” HAVE A “PROVIDE FEEDBACK” COMMAND ON ITS VOICE RECOGNITION ASSISTANT WHENEVER I CALL TELUS. Specifically here is a major screw up: 1. When navigated to Make Bill Payment OneTime P...
LowestCommDenom
2 years ago
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Forum Discussion

Survey Recognition

Related Content

Survey Recognition

Survey text to rate CS agent help but I have never called Telus….

Telus installer Survey Intimidation!

Special Recognition for Excellent Technical Support

TELUS VOICE RECOGNITION RESPONSE SYSTEM IS INCONSISTENT

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