Forum Discussion

KH0's avatar
KH0
Friendly Neighbour
1 month ago

Stream+ Unlink Account

Hi, I am looking to unlink my current Amazon Prime account from Stream+ and add a new one. I do not see an option to unlink or change the Amazon Prime account through the portal. Could you please ...
Stream+
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 month ago

Hi there - the email address on Stream+ and the Amazon Prime account must be the same. Is this the case?

KH0's avatar
KH0
Friendly Neighbour
1 month ago

Yes they are the same. I just want to update it.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 month ago

    We can send you a private message to take a look

    • KH0's avatar
      KH0
      Friendly Neighbour
      1 month ago

      Yes you can send me a private message or call me please.

      • KH0's avatar
        KH0
        Friendly Neighbour
        1 month ago

        K no help from Telus.