Forum Discussion

jennietata's avatar
jennietata
Neighbour
8 months ago

Stream+ Cancelled but still billed since february

Hi,   I’m writing to complain about unauthorized charges after cancelling my 3-month free trial, and your team’s failure to resolve this despite repeated promises. This has been frustrating and ti...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
8 months ago

Hello jennietata, we'll send you a private message shortly in order to help you, thanks!

lclarkson1997's avatar
lclarkson1997
Neighbour
7 months ago

This same thing is happening to me.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    7 months ago

    Hi lclarkson1997 we would like to investigate your issue. We'll send you a private message for assistance

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