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Iv7n's avatar
Iv7n
Neighbour
3 years ago
Solved

Settings a DNS server with the Arcadyan Boost 2.0 router (White Cylinder)

I would like to set a DNS server that is not from Telus, specifically 1.1.1.1. However, I can not find ANYWHERE to change my DNS settings. I have looked in the Telus Connect App, as well as the admin panel of the router. On the admin panel. I can see that the DNS and gateway are set to another local ip, 192.168.1.254. Typing this into my browser opens another login page, but no matter what I put it always says my password or username is incorrect. When trying to reset the password it tells me that my default password is incorrect, despite using the one that is on the router. 

 

I have also tried to see if I can do this through the telus website, under the wifi section, but I always get the following error:

`We're sorry - there was an error loading your Wi-Fi information into our system. Please try refreshing this page or rebooting your modem.` . I have tried both of their solutions to no avail

  • The Boost 2.0 is merely a wireless access point and not a router. It's connected to the primary router that Telus provided to you whether it's the T3200M, the Wifi Hub or the NH20A/FXA5000. They all have the default IP of 192.168.1.254. That's where you would have to try set the DNS.

9 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    I have change my DNS to use Quad9 on the T3200. This info will propogate to all your devices connected to your router. The settings are found under Advance Setup>LAN IP Settings:

     

     

    • Digitalcritic's avatar
      Digitalcritic
      Neighbour

      This Page is not editable/available on the Telus Technicolor NH20T unit. See my post above. Any help would be great. TIA!

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    The Boost 2.0 is merely a wireless access point and not a router. It's connected to the primary router that Telus provided to you whether it's the T3200M, the Wifi Hub or the NH20A/FXA5000. They all have the default IP of 192.168.1.254. That's where you would have to try set the DNS.

    • Iv7n's avatar
      Iv7n
      Neighbour

      I forgot to mention I have an NH20A modem. After you left your comment, I realized that I could probably open the front panel to find the password, and lo and behold, it was there. I now managed to log into 192.168.1.254 and I found where I can input the dns. Thank you

      • Hi Can you please show me how you did this is as I the fields i have are not editable (Greyed Out) Please see attached screenshot. (Same Equipment Technicolor NH20T);Home Screen and Lan Settings of  Technicolor NH20T Unit