Forum Discussion
SK2777
2 months agoNeighbour
Service Cancellation
I am writing to express my disappointment with my recent customer service experience and to formally advise that I wish to cancel my service because there is currently no suitable offer available for...
TELUS_Support
Official Support Team
2 months agoHello SK2777, thanks for reaching out to our team here and of course we'll do our best to help you. You expected professionalism and clear numbers, and instead, you got a runaround and a dismissive comment. I am incredibly sorry for that. We'll need to review the notes on your account in order to have a better understanding of the situation so we'll send you a private message soon. For privacy/security reasons, we can't ask for those details here in public.