Forum Discussion
rooktv25
11 months agoFriendly Neighbour
Satellite TV Receiver issues
I have a 9241 PVR which has already been replaced once but the problem persists. Certain channels (and more all the time) come in like the video is jerky. Very irritating. I did speak to a Telus a...
Adella
11 months agoNeighbour
On a different topic, did they send you the receiver and then you had to contact TELUS to register the new one you received?
rooktv25
11 months agoFriendly Neighbour
Yes
- TELUS_Support11 months ago
Official Support Team
Appreciate your patience with getting the new receiver. Is the new one you were sent working for you, or are you still experiencing issues?
- rooktv2511 months agoFriendly NeighbourNo. It did not solve the problem
- TELUS_Support11 months ago
Official Support Team
Gotcha. We'll send you a private message to discuss further, thanks.