Forum Discussion
Replacing old home telephone wire?
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow ...
Ok, but if you can't change or alter the wiring inside the house without disconnecting the wire at the NIB box (which is locked, and I presume only Telus is permitted to unlock it?), then do I call both Telus and an electrician?
Phil_Harmonic Xray gave you list of things to do. You could look at the connections in your outlet box ------ make sure they are not corroded clean them up. Phone lines are sometimes daisy changed bad setup not single runs to demarcation point. Check all outlets and try a different outlet and check your up down speeds on all of them. Still no change get electrician and cut the rock. You should be able to open up the tel cable close to the demarcation point and hook up your new tell wires. . If get your speed up with the new wires you could leave it at that or call tel and have tech install new wires at the point of entry. Possible charges
