Forum Discussion
Recording cannot be set... TelusTV-21T
Hi Optik-Kate Well, I wasn't going to post any new issues, because, well, what's the point, I haven't seen any improvements other than adding 15 days to the recording retention... But here we go,...
Silence is deafening Optik-Kate ... Did your Series Recording start with S2:E1 in your 'Scheduled Recordings' which air's this evening?
Optik-Kate
TELUS Team Member
TELUS Team MemberYou're right, I only see S2E2 in the scheduled recording. I wonder if it will record S2E1 anyway...?
That said, it looks like we have this show as a video on demand, so after it airs, the first episode will become available for viewing within 48 hours!
I like your optimism, but I think you'll agree, if we can't even record a program and we end up having to wait & watch programs once they come on 'demand' then it completely negates the whole recording system.
- If I have to accept a full subscription service that only allows me to watch in real time or VOD,, I can get that thru a IPTV subscription elsewhere and pay MUCH LESS.
We are paying for a tier 1 service from a world class provider and getting NOTHING different than bottom level functionality and support.
Every person on this forum who has an issue should be calling 1-888-811-2323 to complain and demand compensation on our bills until this is resolved, or cancel.
I am sick and tired of this unreliable system and support.I couldn't agree more! I also have not had basic FF or RW functionality since day one on either live TV, or recordings. For example, if I am watching a live football game and want to rewind to see how a play developed, I am not able to see the actual rewinding, the screen freezes and the rewind icon appears on the screen so I am simply guessing as to when to stop rewinding. That issue, the inability to do series recording, and having to reboot at least 1 of my 4 Optik boxes daily as I get this message and rebooting is the only way to fix the issue (although temporary):
"Looks like something went wrong
Try the following:
- Tune to another chännel or On Demand program
- Reboot your box in Home.→ Settings - Device settings → Device Preferences → Reboot
- Check your internet connection signal under Home → Settings - Device settings →
Network and Internet - Check that all cables are connected properly, and make sure that you are using the TELUS-supplied HDMI cable and power supply
- Use the TELUS Remote connected by Bluetooth (recommended)
If the problem persists, visit telus.com/tvtroubleshooting or try again later
Error code: ERR_PLAYER_P210"
Really appreciate (not!!!) paying for a service I'm not getting and being asked to be a beta tester without compensation.
Only 16 months left on my contract! Yay!
