Forum Discussion
dsmyth
3 days agoFriendly Neighbour
Recording Timing is wrong
I have scheduled recordings of some shows and the timing doesn't match the show. I've noticed it especially with several HBO programs. The recording starts up to 10 minutes before the show actually ...
dsmyth
2 days agoFriendly Neighbour
Understood. So, TELUS needs to fix this. It's not like I'm setting the recording time. I'm just selecting the show I want record.
FuzzyLogic
Community Power User
2 days agoAs mentioned Telus has no control over the scheduling information that appears in the guide. This same information is used to record the shows. Unfortunately there isn't anything they can do about it.
- dsmyth2 days agoFriendly Neighbour
Well then, they have a problem that needs solving. "there isn't anything they can do about it" sounds like a reason to switch providers.
- Nighthawk2 days ago
Community Power User
You'll find that all providers experience the same issue with HBO. All providers get the guide data from the same sources. HBO has been like this for years.
Normally when I record the few HBO shows I watch, the recording begins anywhere from a few minutes to 15 minutes ahead, depending on what HBO was airing before and how late they allowed it to run. The recordings for me often end well after the show does. Last one ended half an hour past the end of the show itself.