Forum Discussion
Telususer1207
6 months agoNeighbour
Is the email address @info.telus.com legit?
Does anyone, including Telus, know if the email address @info.telus.com is legit???
- 6 months ago
While FuzzyLogic is correct that email spoofing is a very real issue, the address itself of [email protected] actually is legitimate and from us. We always however, do recommend checking in with us to verify the authenticity of anything you may receive.
Telususer1207
6 months agoNeighbour
After extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information.
dru
Community Manager
4 months agoAfter extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information.
I came across this post and wanted to clarify that this is incorrect. The email suffix @info.telus.com is legitimate and typically used for eBill notifications but with the caveat that email addresses can be spoofed so it's prudent you double-check the sender info and log into your account through our official website.