Forum Discussion
Shawnama
3 years agoFriendly Neighbour
Inquiring About Possible Solution for TELUS PureFibre Installation Issues
I recently experienced a cancellation of my TELUS PureFibre installation due to the absence of a fibre connection from the outdoor telecommunication service box to my home's hub room. Currently, I on...
- 3 years ago
cc: DrPacman
I am writing this post for those who are going through the same problem as me and struggling.
The solution I originally posted (shown below in the graphic) worked well, but I had to convince my installation technician to give a try SFP module into UFiber ActiveEthernet. I prepared everything (UFiber, PoE adopter, cables) before the technician came. Once he showed up I explained what my problem currently having, then asked him to bring SFP module to insert to UFiber. Activating SFP module took almost 30 minutes, I had to restart the UFiber multiple times, and the ethernet cable had to be connected to a device (in my case, it was connected with a MacBook with USB-c ethernet adopter) in the my media room. Finally the SFP module got activated and fed internet to my device, then I connected it into my router.
Finally I have Gigabit internet through TELUS Pure Fibre!
Shawnama
3 years agoFriendly Neighbour
I see, sadly the technician came to my property, he said he can't install fibre into my media panel (hub room), suggested alternative way, like run fibre around garage and install wifi there, none of them was acceptable. then he asked me to cancel the installation appointment and I cancelled via text.
He said pulling the fibre cable into my hub room should be done by a low voltage technician.. and I have zero idea who can do this.
Anyways thanks for your help. I will try to contact TELUS presales regarding this.
Thank you!
nitrous
3 years agoNeighbour
I think a Low Voltage Apps Technician is just a person who builds LANs WANs etc using (low voltage including fiber optic cables) CAT6, Fiber etc But I'm only going by google 🙂