Forum Discussion
PVR fast forward problem
Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that...
We are also experiencing this problem. We've had it before and then they did some update which seemed to fix it for a while, but it's happening again now. It's pretty frustrating to get 1 hour and 20 minutes into a 2 hour show and then have it stop. The file becomes corrupted and it will no longer play on either box. Could someone please advise on how to fix this? I've reset both boxes and the internet multiple times and in my experience once it happens on that recording it doesn't ever get fixed. Doing the troubleshooting only helps so much because it's an intermittent problem and so while it may seem like it is fixed after a reboot, you don't actually know it didn't work until it happens again. When this happened previously, we called Telus at least half a dozen times going through the same steps.
Right?!? It just seems strange that the same thing is happening to different people around the same time.
- I agree. And I know someone else that just asked Telus to replace their box because of the same issue.
