Forum Discussion
Joanne_N
1 year agoFriendly Neighbour
PVR and Recording Issues
Neither of our two PVRs will record. We have many scheduled Series recordings and none of them are happening. This has been going on for weeks. If we press the red button on the remote to record a li...
Rocky3
1 year agoGuardian
This thread appears to be about the older PVR box that records locally.
Reading all threads for the past 2 years I suggest that the older PVR was being phased out but they are not telling you that you must upgrade to the new Optik that records in the cloud.
That is because the new box has hardware problems they cannot solve with software. But the phase out continues by attrition. Best wishes you can get this fixed so you do not have to enter the twilight zone.
Joanne_N
1 year agoFriendly Neighbour
This is very interesting to know, thanks for posting! Our PVR has been working ok since the TELUS reboot a month or so ago, so fingers crossed. They did tell me that if we start having the problem again (scheduled recordings not recording) that they would replace the box.
- LindaA1 year agoHelpful NeighbourThey fixed it remotely thankfully. 👌