Forum Discussion
PureFibre Moving
Not the best time but I am looking at moving but need to know if Telus would still complete the relocation of the services. I live in an apartment building and Fibre connection would need to be moved...
Nighthawk
Community Power User
Community Power UserI don't believe Telus is doing physical installs currently. You should call them to confirm though.
Does the unit already have fibre pre-wired/installed?
Are you looking for the fibre to be moved from it enters the new unit now?
Is the panel you are referring to the one inside the unit itself?
Thanks Nighthawk , yes all units are already pre-wired and the Fibre tie-in point in the buildings maintenance room, outside of actual apartment units. I can get access to the room but if I recall from the install, the tie-in box is locked. I can relocate all the hardware no problem, its getting the fibre line activate that is the problem.
I will be calling Telus to get more info, but thought i would reach out here as well to see if anyone has had to deal with a similar situation lately.
- NFtoBC
Telus is still doing installs, but staff do not enter private residences. If this install can be completed without entry to the apartment itself, it likely can be completed.
