Forum Discussion
Port forwarding not working on NH20A
Overview > Router Information Model Name: NH20A Firmware Version: v1.16.03 build01 Boot Code Version: 0.00.01 Hardware Version: R01 The above is my Telus router model. ...
I'm thrilled to report that both my T3200M and NH20A's port forwarding are now functioning properly, thanks again to xray and TelusSupport for their help!
I've got one last tiny issue, if Telus' tech support can help me resolve it, that'll be the icing on the cake, haha!
Good to hear. What was the actual issue and fix? It would be beneficial to others if you could post the details.
I'm not entirely sure which step was crucial, so I'll write down my process. I followed the usual steps to set up the router, but it didn't work. I then restored the factory settings, restarted, and reconfigured, but it still didn't work. This was similar to my experience a few years ago when setting up another T3200M. I called Telus' technical support, and somehow it started working on its own one day. This time, I saw Telus had this online forum to help users, so I came here seeking assistance. However, the issue persisted until two nights ago when I tried accessing the T3200M's WAN IP+port from home, and it worked normally. But when I tried accessing it again from the office the next day, it didn't work. I then realized that I was able to access the T3200M multiple times from home, so I connected my computer to the NH20A and simulated a remote connection to access the T3200M's WAN IP+port, and it worked. After repeating this process several times, I discovered that my computer was connected to a different router's WiFi (i.e., my client computer's WAN IP was different from the T3200M's WAN IP), I could access the T3200M's WAN IP+port. But if my computer was connected to the T3200M, I couldn't access its WAN IP+port.
My NH20A went through the same process.
