Forum Discussion
NelsonC
4 years agoNeighbour
Phones are not ringing
None of my phones (land line) are ringing. People call me and they get a busy tone. I cannot dial out. I have tone. I have reset my phones. I have all phones charged. I have gone through the Chat (au...
NFtoBC
Community Power User
4 years agoWe had this issue with a commercial account landline. Had a dial tone, but no calls in or out. Took an adjustment on the back end to fix it.
I suggest borrowing a phone to make a call to Telus to effect correction.
NelsonC
4 years agoNeighbour
Thanks! I had to use the chat with a live person. The fix was applied in the backend after multiple resets. Ended the call via emails.