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Clo1's avatar
Clo1
Neighbour
4 years ago

Payment

Does anyone know if it takes a few days for a payment to go through if I paid it through my bank? Because I paid my bill through my bank yesterday and they cut off my wifi today

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  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    Clo1 Payments made in-person via bank teller and/or ATM can take 5-10 business days to make it to TELUS from the date of payment (up to 5 days for registered bills; up to 10 days for unregistered).

    If the payment was made online, it can take 3-5 business days. If you made payment and have a transaction number, please give our team a call to report it: 1-888-811-2323