Forum Discussion

telus1203's avatar
telus1203
Organizer
3 years ago

OptikTV and bandwidth usage

Telus internet monitors bandwidth usage. So if you go to youtube on your computer and uses 5GB then your bandwidth usage will go up by 5GB (obviously).   now, but what happens to your bandwidth usa...
Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
3 years ago

I'm assuming you are asking about data usage since bandwidth is the maximum data transfer capacity of a given connection. Telus's website has a page about data usage here: https://www.telus.com/en/support/article/what-impacts-your-data-usage

 

  • Optik TV set top boxes do not count towards the data usage limits when viewing Optik. Third party apps like YouTube/Netflix will count.
  • TelusTV+ set top boxes on the home network, while using the TelusTV+ app specifically, won't count towards data usage. Any other apps used on the box will count.
  • TelusTV+ app on phone/tablet/PC will count towards the data used, as will viewing via the TelusTV+ website.

I'm not entirely certain if using TelusTV+ on a supported third party set top box like the AppleTV, Chromecast with TV or nVidia Shield will count or not. It's possible that they do.

Zman2k2's avatar
Zman2k2
Leader
3 years ago
TelusTV+ on the AppleTV does not count towards data limit. All other apps count.
  • telus1203's avatar
    telus1203
    Organizer
    3 years ago

    How is it that   Telustv+ app on  computer/phone,  the  data do count towards data limit  but,   telustv+ app on  appletv does not?

     

    i wonder why that is

    • Zman2k2's avatar
      Zman2k2
      Leader
      3 years ago

      When you connect an AppleTV (my experience), you need to link the ATV to your Telus account in the “Service Provider” section on the app.  You connect it to your account, and it works like an Optik box.  IP tracking.

      • thalakar's avatar
        thalakar
        Organizer
        3 years ago
        Zman2k2 wrote:

        When you connect an AppleTV (my experience), you need to link the ATV to your Telus account in the “Service Provider” section on the app.  You connect it to your account, and it works like an Optik box.  IP tracking.

         

        Are you sure about that? It states specifically if you use anything other than the telus box that it would count as data.   If I do what you say I can use my own android box with the telus app and not consume data also?   I have a 1 year old or so android box that I could use as well as the telus app.

        If I have unlimited bandwidth does it even matter? (Do they start throttling.)

         

         

         

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